Question 1

How do you ship my order?

Accepted Answer

We ship your order via FedEx or airmail. Shipping costs and delivery time are calculated automatically at the checkout page when both the destination and delivery service are selected. Once your order has been dispatched, you'll receive a confirmation email with a tracking link for your parcel so you can follow its journey.
 
Note in some countries (e.g., US, Canada, Netherlands), your post office may or may not provide the full tracking service once the parcel arrives in the destination country. Please check with your national postal service for tracking information of inbound international posts, or choose FedEx if you wish to fully track the delivery of your order.
 
Please note that international deliveries may be subject to customs charges. Taxes, duties and local fees are not included in the original shipping charge, and must be paid by you in addition to the amounts stated on our website.
 
Typical delivery time frames:

FedEx
• Cities & towns: 2-7 business days
• Remote areas: 5-12 business days
 
Airmail
• Europe: 10-30 business days
• North America: 15-30 business days
• South America: 15-45 business days
• East & South East Asia: 3-15 business days
• South Asia & Middle East: 7-25 business days
• Oceania: 7-30 business days
• Africa: 15-45 business days

*Airmail delivery may be subject to unexpected delays due to the fact that it is processed by post offices of multiple countries (originating and destination countries). We have limited control over how the shipment is processed in the postal system. We recommend using FedEx for a faster, more reliable delivery experience.

Question 2

What are your returns and exchanges policies?

Accepted Answer

You can return your items back to us within 14 days of receipt for a full refund. Items must be returned to us intact, unaltered with all labels attached and package undamaged. Please email us at fit39.intl@gmail.com before posting your items back to us.
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Should you find yourself in the unlikely situation of receiving faulty or incorrect items, we will bear all the costs of shipping and send you a replacement as soon as possible. Pictures of the items in question may be required after you submit the returns form.
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If the items received are neither faulty nor incorrect, you will have to pay for the shipping costs incurred in the return and/or exchange procedures. We will email you a PayPal link for the payment of the outbound shipping charges after you've submitted the returns form.

Question 3

How do I know which size I am?

Accepted Answer

Please measure your hand based on the image below. Our gloves are a unisex fit, so there's no difference between men's and women's.

Question 4

How can I tell if the glove is for my left/right hand?

Accepted Answer

The Left/Right options on our website indicate which hand the glove will be worn on.

If you are right-handed and wish to wear the glove on your left hand, you should select the Left option during the purchase.

Conversely, if you are left-handed and wish to wear the glove on your right hand, you should select the Right option.

Alternatively, you may wish to purchase both left and right hand gloves to cover both hands in case they tan differently from playing golf in the sun for long periods of time.

Question 5

Difference between the Classic, Cool, Hot, and Professional models?

Accepted Answer

Not sure which glove model to choose from? Don't worry. Here's a comparison of our Classic, Cool, Hot, and Professional models.

Fit39 Classic
The Fit39 Classic is the original Fit39 golf glove. It features a classic design and is made from durable synthetic leather that is resistant to wear and tear. The glove also has a reinforced palm and finger design, as well as a ventilation system for moisture control. In terms of performance, the Classic is an all-rounder, suitable for a wide range of sports and activities, with excellent fit, grip, breathability, and durability.

Fit39 Cool
The Fit39 Cool is a glove designed specifically for use in hot weather. It features the unique AirThru technology to keep your hands cool and dry during the game. The glove is made from a combination of synthetic leather and mesh materials to boost breathability and reduce heat build-up. Sweaty palms will be a thing of the past once you slip on the Fit39 Cool Glove.

Fit39 Hot
The Fit39 Hot is designed specifically for use in cold weather. It is made from a thicker material that provides warmth and insulation to your hands. With the Fit39 Hot Glove, you won't have to worry about getting freezing fingers in cold winds.

Fit39 Professional
The Fit39 Professional is a high performance glove designed for those looking for a lower handicap. Made from TORAY's new generation of synthetic leather, the Professional glove fits like a second skin thanks to the unique 3D cut that allows the glove to completely wrap the hand in all grip positions.

Question 6

What's so good about the Fit39 Glove?

Accepted Answer

We pride ourselves on being the most durable golf glove you can find on the market. If any of the following apply to you, the Fit39 Glove is what you are looking for.
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• Your grip loosens when you get tired.
• Your current glove fades or deteriorates over time, lasting less than 20 rounds.
• You cannot find a glove that fits the size of your hand over and over, and after regular use your old golf glove stretches and does not come back into shape.
• Your current glove becomes slippery from rain.
• Your current glove becomes stiff when it gets wet while being kept in your golf bag.

Whether you're a seasoned player or just starting your golf journey, Fit39 Glove can provide the support and protection you need to perform at your best.

Investing in a pair of Fit39 Gloves is not just about purchasing a product, but about enhancing your overall golfing experience and achieving your handicap goals with greater efficiency and confidence.

Question 7

My glove wears out faster than expected. Why?

Accepted Answer

Gripping the club too tightly can increase friction and wear on the glove. Focus on a lighter grip to reduce strain on the material. Here are some suggestions for gripping the golf club correctly:

Vardon Grip: When gripping the club, form a V-shape between your hands. The grip style most commonly chosen by golfers is the overlapping grip, where the thumb and index finger of the left hand (for right-handed players) overlap with the thumb and index finger of the right hand. This grip helps maintain stability and control of the club.

Keep Arms and Fingers Relaxed: Ensure that your arms and fingers remain relaxed while gripping the club, avoiding excessive tension. Over-gripping can increase the risk of finger pain and wear on the glove.

Also keep an eye on the storage environment. Exposure to sunlight, heat, moisture, and other environmental factors can degrade glove materials over time. Store your gloves properly and avoid prolonged exposure to harsh conditions.

If your glove has quality issue during the first use, it might be a faulty item. Please contact us and share the picture of the glove in question, and we will send you a replacement.

How do you ship my order?

What are your returns and exchanges policies?

How do I know which size I am?

How can I tell if the glove is for my left/right hand?

Difference between the Classic, Cool, Hot, and Professional models?

What's so good about the Fit39 Glove?

My glove wears out faster than expected. Why?

FAQ