How do you ship my order?
We ship your order via FedEx or registered airmail*. (Registered airmail service may not be available in your country due to COVID-19. See * below for details.)
Shipping costs and delivery time are calculated automatically at the checkout page when both the destination and delivery service are selected. Once your order has been dispatched, you'll receive a confirmation email from the warehouse with a tracking link for your parcel so you can follow its journey.
Please note that international deliveries may be subject to customs charges. Taxes, duties and local fees are not included in the original shipping charge, and must be paid by you in addition to the amounts stated on our website.
*Countries where the registered airmail option is available (as of 15th October): France, Germany, the Netherlands, the UK, the US (excluding Hawaii and Guam), Hong Kong, Japan, South Korea, Vietnam, Thailand, Indonesia, Malaysia, Singapore, and China
What are your returns and exchanges policies?
You can return your items back to us within 14 days of receipt for a full refund. Items must be returned to us intact, unaltered with all labels attached and package undamaged. Please fill out this returns form before posting your items back to us.
Should you find yourself in the unlikely situation of receiving faulty or incorrect items, we will bear all the costs of shipping and send you a replacement as soon as possible. Pictures of the items in question may be required after you submit the returns form.
If the items received are neither faulty nor incorrect, you will have to pay for the shipping costs incurred in the return and/or exchange procedures. We will email you a PayPal link for the payment of the outbound shipping charges after you've submitted the returns form.
How do I know which size I am?
Please measure your hand based on the image below. Our gloves are a unisex fit, so there's no difference between Men and Ladies.
What's so good about the Fit39 Glove?
We pride ourselves on being the most durable golf glove you can find on the market. If any of the following apply to you, the Fit39 Glove is what you are looking for.
• Your grip loosens when you get tired.
• Your current glove fades or deteriorates over time, lasting less than 20 rounds.
• You cannot find a glove that fits the size of your hand over and over, and after regular use your old golf glove stretches and does not come back into shape.
• Your current glove becomes slippery from rain.
• Your current glove becomes stiff when it gets wet while being kept in your golf bag.